Access & What You Receive: Enrollment in any Pasparoteli program gives you immediate, personal access to all digital materials included in that course. Access is tied to your account and is not transferable to another individual or organization.

The 5-Day Review Window: You have five days from the date of purchase to decide whether the program is the right fit. This window is intended for reviewing the course structure, content depth, and approach — not for completing the program and requesting a refund afterward.

When a Refund Is No Longer Available: If you have accessed more than 30% of the course content, the program is considered in use. At that point, refunds are not available, regardless of whether you completed the course or how much time has passed. This applies equally to individual modules and full-track programs.

How to Submit a Request: Contact our support team with your order confirmation and the name of the course. We keep the process simple — no lengthy justification required, just account verification and the relevant purchase details.

Refund Processing: Approved refunds are returned to your original payment method within 7 to 14 business days. Processing time depends on your bank or payment provider. You’ll receive a confirmation from us within 48 hours of submitting your request.